Troubleshooting Guide: Common MyPosts Issues and Solutions

Common Error Messages and Solutions

Understanding error messages helps you quickly resolve issues and maintain smooth automation. Here are the most common problems and their solutions.

Authentication Errors

"Invalid API Credentials"

Causes:

• Incorrect API keys
• Expired tokens
• Revoked access

Solutions:

1. Verify all four credential fields
2. Check for extra spaces or characters
3. Regenerate tokens in Twitter Developer Portal
4. Re-authenticate the account
5. Ensure app permissions are correct

"Rate Limit Exceeded"

Causes:

• Too many API calls
• Exceeded daily limits
• Burst posting

Solutions:

1. Enable MyPosts rate limiting
2. Reduce posting frequency
3. Check Twitter API tier
4. Wait for limit reset
5. Upgrade API plan if needed

Content Generation Issues

"Generation Failed"

Causes:

• Model unavailable
• Invalid prompt
• Token limit exceeded

Solutions:

1. Try different AI model
2. Simplify prompt
3. Reduce content length
4. Check model status
5. Verify API keys for model

"Content Policy Violation"

Causes:

• Prohibited content detected
• Sensitive topics
• Platform violations

Solutions:

1. Review content guidelines
2. Adjust topic parameters
3. Use different phrasing
4. Enable content filters
5. Manual review before posting

Scheduling Problems

"Failed to Schedule Post"

Causes:

• Queue full
• Time conflict
• System error

Solutions:

1. Clear old scheduled posts
2. Check for time conflicts
3. Verify account connection
4. Restart scheduler
5. Check system status

"Posts Not Publishing"

Causes:

• Account suspended
• API issues
• Credential problems

Solutions:

1. Verify account status
2. Check Twitter API status
3. Re-authenticate account
4. Review error logs
5. Test manual posting

Account Management Issues

"Cannot Add Account"

Causes:

• Invalid credentials
• Account limit reached
• Permission issues

Solutions:

1. Verify credential format
2. Check account limits
3. Ensure write permissions
4. Clear browser cache
5. Try different browser

"Account Disconnected"

Causes:

• Token expiration
• Permission revoked
• API changes

Solutions:

1. Re-authenticate account
2. Generate new tokens
3. Check app permissions
4. Update API version
5. Contact support

Performance Issues

"Slow Generation"

Causes:

• High system load
• Model congestion
• Network issues

Solutions:

1. Try different time
2. Use faster model
3. Check internet connection
4. Clear browser cache
5. Reduce request complexity

"Dashboard Not Loading"

Causes:

• Browser issues
• Cache problems
• Extension conflicts

Solutions:

1. Clear browser cache
2. Disable extensions
3. Try incognito mode
4. Update browser
5. Check system requirements

Token and Billing Issues

"Token Limit Reached"

Causes:

• Monthly limit exceeded
• Unexpected usage spike
• Billing issue

Solutions:

1. Review usage analytics
2. Optimize model selection
3. Set usage alerts
4. Upgrade plan
5. Contact billing support

"Payment Failed"

Causes:

• Card expired
• Insufficient funds
• Processing error

Solutions:

1. Update payment method
2. Verify card details
3. Check with bank
4. Try alternative payment
5. Contact support

Integration Problems

"Webhook Not Working"

Causes:

• URL incorrect
• SSL issues
• Firewall blocking

Solutions:

1. Verify webhook URL
2. Check SSL certificate
3. Test with webhook.site
4. Review firewall rules
5. Check response format

"API Timeout"

Causes:

• Network latency
• Server overload
• Large requests

Solutions:

1. Retry request
2. Reduce batch size
3. Check network speed
4. Use pagination
5. Implement exponential backoff

Data and Storage Issues

"Cannot Save Settings"

Causes:

• Browser storage full
• Permission issues
• Sync problems

Solutions:

1. Clear local storage
2. Check browser permissions
3. Log out and back in
4. Try different browser
5. Check disk space

"Lost Scheduled Posts"

Causes:

• System error
• Account issues
• Database problem

Solutions:

1. Check trash/archive
2. Review activity logs
3. Contact support
4. Restore from backup
5. Recreate schedule

Best Practices for Issue Prevention

Regular Maintenance

1. Update credentials quarterly
2. Review error logs weekly
3. Monitor usage daily
4. Clear cache monthly
5. Backup configurations

Monitoring Setup

1. Enable email alerts
2. Set usage thresholds
3. Track error patterns
4. Monitor API status
5. Review analytics regularly

Getting Help

Self-Service Resources

• Documentation portal
• Video tutorials
• Community forum
• FAQ section
• Status page

Contact Support

• Email: support@myposts.app
• Response time: 24-48 hours
• Priority support for Pro users
• Include error details
• Provide account information

Emergency Procedures

Critical Failures

1. Stop all automation
2. Document error messages
3. Check system status
4. Contact support
5. Implement manual backup

Data Recovery

1. Check automatic backups
2. Export current data
3. Document issues
4. Contact support
5. Restore from backup

Stay prepared with this troubleshooting guide to quickly resolve any issues and maintain uninterrupted Twitter automation!